Service Status

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SERVICE STATUS


Internet Services

June 12, 2024

There are continuing issues impacting services for some of our clients in several areas in Manitoba over the last couple of weeks that our teams are working diligently to resolve. Impact will vary depending on the specific area but may include some packet loss and other performance issues. We will update this page with more information as it becomes available.

We thank you for your patience and understanding.


Email Services

Our email services are fully operational.


Home Phone Services

Our home phone services are fully operational.


UPGRADES & SCHEDULED MAINTENANCE

Planned Maintenance - May 1 through May 31, 2024

Date: May 1st - May 31st, 2024

Time: Various times throughout the month

Affected Areas: Multiple areas across the network

Description: Our team will be performing maintenance and upgrades to our fiber network throughout the month of May. These efforts are aimed at improving the overall reliability and performance of our services.

Expected Impact: During these maintenance windows, customers may experience brief outages or disruptions to their fiber-based services, including internet and voice. The outages are expected to be short-lived, and our team will work diligently to minimize the impact on our customers.

Maintenance Schedule:

  • May 7th:
    • Areas affected: Wawanesa, Nesbitt, Carrol East, Brandon Southeast, Brandon Hills, Brandon East
  • May 9th:
    • Areas affected: Brandon South, Clementi Lack, Carrol, Brandon Southwest
  • May 14th:
    • Areas affected: Alexander, Kemney Woods, Pilling Road, Dungannon Loop
  • May 16th:
    • Areas affected: Kemney, Brandon West,
  • May 21st:
    • Areas affected: Chater, Brandon East, Cottonwood, Sprucewoods
  • May 23rd:
    • Areas affected: Brandon Northeast, Douglas
  • May 25th:
    • Areas affected: Brandon Northwest, Grand Valley, Paradise Valley, Cottonwood, Sprucewoods
  • May 28th:
    • Areas affected: Brandon North, Chimo Beach

You do not need to take any action in preparation for this maintenance. Your services will automatically resume once the work is completed. We appreciate your patience and understanding as we work to enhance the reliability of our network infrastructure. If you have any questions or concerns, please feel free to contact our customer support team at:

Direct - 1-204-748-4812
Toll Free – 1-866-887-3669
Email - support@rfnow.com

Thank you for your continued business.

Best regards,
RFNOW Inc.
Customer Service